Frequently Asked Questions
Q: How do I find out the right size for Keyboarders and SoftSplints?
A. Measure the circumference of your wrist.
You can use a tape measure, sticky-tape (at least 8 inches long) and a ruler; a strip of paper (at least 8 inches long) and a ruler; or, in a pinch, a dollar bill. For paper strips or sticky tape, wrap around your wrist, mark were the end meets the rest of strip, and lay on a ruler to measure.
Dollar bill trick: a dollar bill is six inches long. Fold it length-wise a couple of times until it is long and narrow. Wrap it around your wrist, and ask yourself: Do the ends meet, overlap, or is there a gap. If they overlap, estimate how much the ends overlap and subtract that amount from 6 inches. If there is a gap, estimate the size of the gap, and add that amount to six inches. (Example: if there is a 1/2 gap, your wrist would measure 6 1/2 inches.)
- Under five inches = extra small
- 5.1 to six inches = small
- 6.1 to seven inches = medium
- 7.1 to eight inches = large
- over eight inches = extra large
Q: I am right between sizes. What do I do?
A. If you like things loose, order the bigger size. If you prefer a tighter fit, order the smaller size, but remember, comfort should be your guide. Our Mitts do not work by 'squeezing' the wrist.
Q: Are the products returnable?
A. Yes. We offer a 30 day money back guarantee. During that time you may return that product for a refund, or exchange it for a different size or style. Returns